Zoom Resources & Updates

Here is where we will be posting resources and updates concerning the Zoom platform & other distance learning applications.

How to resolve authentication issues with Zoom. Follow the instructions below:

First login into https://lausd.zoom.us with your LAUSD email and password. Now when you click on Zoom links the Zoom should authenticate correctly.
If not try following the steps in the slideshow at the link: https://docs.google.com/presentation/d/1kwZYRlwVYIod0GpwbhZrDdAkCII6VWOOeZ45KgbrzJM/edit?usp=sharing

If your password is an issue, first try to reset it at https://mylogin.lausd.net . If you run into issues then contact IT Support Tech, Mr. Cervantes, at his email: jac3658@lausd.net . He is available from 8AM until 3PM.

The LAUSD has a tech hotline for all students at:

(213) 443 - 1300

They also have resources available at this link:

https://achieve.lausd.net/site/Default.aspx?PageID=16640

If Schoology is your issue then contact ITD at

(213) 214-5200.
- They are available from 7:30 am to 4:45 pm
  Monday through Friday.

If you are dealing with issues with your Chromebook, such as audio, video, wifi then you can exchange your present Chromebook at the PACS Office between 8:30AM and 2:00PM.

You can also request for more remote technical support by filling out the following form.