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Zoom Resources & Updates
Zoom Resources & Updates
Here is where we will be posting resources and updates concerning the
Zoom
platform & other distance learning applications.
How to resolve authentication issues with
Zoom
. Follow the instructions below:
First login into
https://lausd.zoom.us
with your LAUSD email and password. Now when you click on
Zoom
links the
Zoom
should authenticate correctly.
If not try following the steps in the slideshow at the link:
https://docs.google.com/presentation/d/1kwZYRlwVYIod0GpwbhZrDdAkCII6VWOOeZ45KgbrzJM/edit?usp=sharing
If your
password
is an issue, first try to reset it at
https://mylogin.lausd.net
. If you run into issues then contact
IT Support Tech, Mr. Cervantes
, at his email:
jac3658@lausd.net
. He is available from 8AM until 3PM.
The
LAUSD has a tech hotline
for all students at:
(213) 443 - 1300
They also have resources available at this link:
https://achieve.lausd.net/site/Default.aspx?PageID=16640
If
Schoology
is your issue then contact ITD at
(213) 214-5200.
They are available from
7:30 am to 4:45 pm
Monday through Friday.
If you are dealing with issues with your Chromebook, such as audio, video, wifi then you can exchange your present Chromebook at the PACS Office between 8:30AM and 2:00PM.
You can also request for more remote technical support by filling out the following form.
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